![]() Walk-in Payment Office: Weekdays 7:30 am - 5 pm 111 N. Please call 61 as soon as possible this line is available 24 hours. If you would like to file an online report to see if you qualify for a Project Dry Basement backflow prevention device, please apply here Wet Basement and Neighborhood Flooding Questionnaire.īackups can occur from a variety of reasons, most commonly in older areas during wet weather. A common cause is from ground or rain water entering the sewer system through cracks in city or home sewer pipes or from outdated roof or foundation drain connections. Other causes include: sewer blockages from grease, debris, or tree roots collapses or other deteriorated conditions in a city or home sewer line.Īdditional safety information & clean-up instructions.Īll non-emergency city services can be reached through the 311 Call Center.Customer/Payment Portal Other Payment Locations Financial Assistance/Discounts Water/Sewer Payment Arrangements Power Payment Arrangements Unpaid Sewer Charges The Sewer Maintenance office will want to get more information from you. I've got water backing up in the drain through my basement.If you aren't able to determine where the water is coming from, the Customer Service Center can arrange for an inspection. If this isn’t an emergency, contact public works in your jurisdiction to ensure they allow owners to operate their cutoff valve. Representatives are available to take your call Monday - Friday 7:00 a.m. The meter is usually close to the street or alley so that it can be easily read by public works’ employees. If you need us to turn off the water for your plumber, you may call our Customer Service Center at 61. Columbus Water Works uses electronic monitoring and other technology to manage its watershed and its water and wastewater treatment, but it also uses more. ![]() A plumber will need to make that repair for you. The valve before the meter is part of the home's plumbing and is the owner's responsibility. The valve just before my meter is leaking.2 and larger water meters can be picked up at Utility Metering Services for inspections of all work before the water meter(s). Contact information for closing accounts, call: 61 weekdays, 7:00 a.m. Representatives are available to take your call Monday - Friday 7:00 a.m. The following applies when the domestic water meter is contractor can purchase 1.5 and smaller water meter settings Utility Permits Office. Information on opening new water, sewer or power service accounts, including how to connect to city services, obtain street lighting, or obtain water service to a community garden. The Customer Service Center will want to get more information. Representatives are available to take your call Monday - Friday 7:00 a.m. But, if you'd like to have someone out to inspect the leak, our Customer Service Center can arrange that for you. Many times, a leak in the yard will be a leak on the property's plumbing line and the owner is responsible for the repair. The number is 614- 645-7788 and is available 24 hours. ![]() Click the link below to view a digital copy of both current and past. The Water Distribution Dispatcher will want to speak with you and get more information. Stay up to date on the latest CWW news, events, and information about your water service.
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